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Solutions/Legal & IP

Legal and risk colleagues urgently review audit records around a laptop.
For legal & IP teams

Know who controls your brand’s social accounts.

Pulse shows connected official accounts, their recorded business associations and who has access. Pair that context with Radar findings when your team assesses a claim.

Discuss account ownership↗See your Trust Index score↗
A customer enforcement outcome9,000+

social accounts removed in phase one of the adidas brand protection programme.

adidas customer story↗
The scale of the enforcement challenge74,929

profiles confirmed harmful or impersonating across 128 leading brands.

handles Trust Index 2026 · 2,593,152 handles analysed↗

Checked 7 October 2026. Trust Index figures update continuously.

Can you show who controls each official account?

Trademark records and platform account records often sit with different teams. A page may have no clear owner, an ad account may be tied to an unverified business, or a handle may still be linked to a former agency. Each gap takes time to investigate when your team needs to assess a dispute. Keep the rights, account and claim records close enough to review together.

Unclear ownership slows the response

When the account’s business and controller are unclear, your team starts by chasing records instead of assessing the claim.

Infringement needs context

Copied logos, product shots and slogans need review at scale. Licensed partners, fair use and impersonation require different decisions.

You need a record, not a recollection

When an account changes hands or is compromised, you need an account of its control and the evidence behind each decision.

Why the record matters · External guidance

Complete the rights record

X accepts trademark reports from rights holders or authorised representatives. Missing information delays processing.

X · Trademark policy↗

Review the permissions

NIST CSF 2.0 calls for reviewed access permissions, least privilege and separation of duties (PR.AA-05).

NIST · Access control↗

Preserve the investigation trail

NIST calls for recorded investigation actions and preserved record integrity and provenance (RS.AN-06).

NIST · Incident analysis↗
Radar / AcmePending legal review
Candidate account
acme®
Acme Rewards@acme.rewards

“Official rewards for Acme shoppers.”

ACME REWARDSThe tote giveaway.Win the latest drop.
Claim your Acme prize

“Follow, share and claim your reward below.”

acme-rewards.example/claim
Potential impersonation · Needs assessment
Finding / ACM–014Potential brand infringement

An account claiming to be Acme.

The brand is familiar. The account and prize destination are not on the approved list.

  • Brand identity reusedAcme’s logo and product imagery appear on the account.
  • Claims official affiliationThe profile presents the giveaway as an official Acme promotion.
  • Unapproved destinationThe prize link points outside Acme’s approved domain list.
acme®
Compare with the official brand@acme · acme.example · Approved reference
The question for legalAuthorised use, or grounds for a claim?

Check partner permission and the relevant rights record before deciding the response.

Evidence
Ready to assess
Rights review
Pending
Submission
Not started
Illustrative Radar snapshot. Acme, the accounts and domains are fictional; infringement has not been determined.
Pulse · Account governance

Give legal a clear record of account control.

Pulse maps connected official accounts, recorded business associations and control gaps that need a decision. Platform records add context to rights evidence; they do not replace it.

Official asset register
acme®@acmeBusiness associationAcme Ltd
@acme.studioLegacy channelTo confirm
Account → Business → Controller
01

Review recorded business associations

See connected pages, brand accounts and ad accounts across Facebook, Instagram, TikTok, YouTube, LinkedIn and X, and check whether each is associated with your business or a third party.

Control conflict
Acme UK AdsAgency portfolio
Business association to reviewConfirm owner · Agree handover
Resolve the gap before a dispute
02

Surface orphaned and third-party assets

Find accounts with no clear owner, assets registered to personal or agency logins, and Business Manager conflicts before they become disputes.

Current role review
Acme LegalApproved teamViewer
Former agencyRelationship to confirmAdmin
Collected roles · Shared review context
03

Review recorded access

See the roles currently recorded for each connected account, so legal, marketing and IT can review the same account record.

Illustrative Pulse records · Acme is fictional.

Works with Radar

Assess suspected impersonation with the right evidence.

Radar finds accounts using your brand identity across Instagram, Facebook, TikTok and X, ranks candidates by severity, and keeps approved partners, executives and employees in the reference list. Review profile evidence alongside your rights record, then progress eligible claims through platform takedown workflows. handles can also support recovery of disputed handles, subject to the platform’s decision.

Keep the submission, platform response and confirmed outcome distinct. A brand reference alone is not proof of infringement.

24hto recover @adidasmotorsport ahead of a key product launch.

Source: handles Trust Index 2026. Reported adidas recovery, not a general recovery timeframe.

Explore Radar↗
Radar / Case reviewACM–014
Brand reference@acme
Candidate account@acme.rewards
Copied creative. Claimed affiliation.

Review the account’s context and the relevant rights before submitting a claim.

Evidence
Ready for review
Submission
Not submitted
Outcome
Not determined
Illustrative case, not an enforcement outcome. Acme is fictional.
Ownership & control

The records behind each decision.

  • Account map

    Connected official accounts and their recorded business associations, with unresolved ownership kept visible.

  • Business Manager conflict review

    Rogue roles, unverified businesses and competing claims, flagged for review.

  • Orphaned asset detection

    Pages and ad accounts with no clear owner, surfaced for investigation.

  • Comprehensive risk report

    Findings ranked by severity, with step-by-step remediation.

  • Cross-platform coverage

    Facebook, Instagram, TikTok, YouTube, LinkedIn and X in one view.

  • Platform-official integrations

    Connect through official platform integrations. Request handles’ current security and assurance documentation for your vendor review.

From connection to a clear plan

Live in hours

Your marketing or IT team authorises the connections. Legal can then review account records and open questions in one place.

  1. 01

    Connect your business managers

    Link your platforms through handles’ official integrations. Connection permissions vary by platform.

  2. 02

    Confirm what’s official

    Confirm the official estate in Pulse. Whitelist licensed partners and approved executive handles in Radar, so each review starts with the right context.

  3. 03

    Get your ownership and risk report

    Pulse can generate your first report within hours after connection, showing recorded control, unresolved ownership and what to fix first. Insights grow as more account data is collected.

Brand protection & governance in practice

adidas brought its brand protection work into one plan.

unauthorised accounts flagged across platforms
100,000+
social accounts removed in phase one
9,000+
to recover @adidasmotorsport ahead of a key product launch
24h

Source: handles Trust Index 2026.

Reported adidas engagement results across brand protection and governance. Individual outcomes depend on the account, evidence and platform response.

Read the adidas story↗
Review the accounts behind your rights

See the accounts behind your brand’s rights.

Review connected official accounts, recorded control and the gaps your legal team needs to resolve.

Speak to the team↗

© 2026 handles.ai

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