adidas handles

Customer story · Brand protection at scale

How adidas took ownership of their social identity.

With more than 250 accounts across regions, product lines and partnerships, adidas needed a clear view of its official social estate. Working with handles, it mapped those accounts, removed impersonators and brought the remaining estate under one management suite. The brand has 75 years of history and more than 100 million followers.

Hands lifting adidas trainers against a teal backdrop.
One brand. Millions of places it can be found.

The result, in context

From removal at scale to a clearer official estate.

01 / Enforcement9,000+

social accounts removed in phase one

Reported result from the adidas engagement
followers protected
100M+
variant searches of adidas wordmarks
10M+
licensed handles identified and aligned
250+
among companies removing infringing items through Meta Brand Rights Protection since phase one began
Top 5

Source: handles’ previously published customer case study, How adidas took ownership of their Social Identity. Figures describe different activities and outcomes within the engagement; they are not a conversion funnel or general service guarantee.

From noise to action

Find the lookalikes.
Protect the official voice.

Discovery, review and eligible platform claims turn a sprawling list of lookalike accounts into work a brand team can act on.

Risk-to-resolution modelConceptual illustration
This diagram shows the direction of an audit-and-enforcement programme. It is illustrative, not a measured adidas trend or a timeline; the reported phase-one removal count appears above.
  1. 01

    Map the official estate

    Identify licensed handles and the accounts that should carry the adidas name.

  2. 02

    Find likely infringement

    Search wordmark variations and bring suspicious accounts into an evidence-led review.

  3. 03

    Resolve eligible claims

    Work with platform partners to remove accounts where the case meets their requirements.

In their words

The official voice matters.

“Social media lets adidas connect worldwide, but fake accounts undermine our voice. The Handles team crushes that risk by wiping out fakes and safeguarding the authenticity of our official channels.”
Chris WattDirector of Digital Publishing, adidas AG

Your next step

Get the whole picture of your brand’s social identity.

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