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An HR colleague hands a laptop and welcome pack to a new joiner in an office.
For IT & access teams

Keep social access in step with your people.

Bring social accounts into joiner, mover and leaver reviews. Pulse compares approved identity and HR context with recorded access across Facebook, Instagram, TikTok, YouTube, LinkedIn and X, so you can review roles when someone joins, changes team or leaves.

Speak to the teamSee your Trust Index score
The leaver access gap68%

of surveyed IT, security and engineering professionals said they had retained access to a previous employer’s systems after leaving.

Tailscale · State of Zero Trust 2025
The estate outside your directory1–2

weeks for a manual audit of a sprawling social estate, by handles’ published estimate.

handles · Audit overview

A manual-review estimate, not a Pulse setup time or guaranteed duration.

Can your access review see social platform roles?

Each platform has its own business manager and permission model. Marketing, agencies and regional teams may grant access outside the directory workflow. A directory review alone cannot show which social roles remain after a departure, team move or agency contract.

Your leaver process has a gap

Disabling a corporate identity does not, by itself, remove a TikTok Business Center permission or a Meta page role.

Six platforms. Different permission models.

Facebook, Instagram, TikTok, YouTube, LinkedIn and X need to be reviewed together, with the business, asset and role behind each permission.

Account lists need regular review

New agencies, hires and campaigns change the estate between reviews. Reconcile the access inventory as those relationships change.

Pulse / Acme / People & accessIllustrative records
Identity reconciliation

Your team, matched to their social access.

01 / HR contextApproved HR sourceAvailable employment fields
02 / Corporate identityApproved directory sourceIdentity · Email · Lifecycle
03 / Pulse reconciliationPeople ↔ Platform rolesMatch · Compare · Review

Connection route, available fields and refresh cadence are agreed during setup.

Priya Ramanpriya@acme.example
HR / DirectoryLeaverSuspended
Social accessAdminAcme Ads EMEA
ReconciliationReview remaining access
Leah Chenleah@acme.example
HR / DirectoryMover · MarketingActive
Social accessEditorAcme Company Page
ReconciliationMatches role baseline
Sam Taylorsam@studio.example
HR / DirectoryAgency · Contract endedExternal identity
Social accessAdminAcme Business Center
ReconciliationConfirm partner access
Priya Raman / Login & control contextLook at the identity behind the permission.
Corporate identity
priya@acme.example
Directory sign-in
Suspended
Meta permission
Admin still recorded
Social MFA / Recovery owner
Platform verification required

No passwords collected. Directory sign-in status does not prove that social access has been removed.

Reconcile the records. Review the mismatch. Verify the fix.3 sample identities · 2 reviews
Illustrative Pulse workflow · Acme and its team are fictional. Connection scope varies by source; no automatic platform deprovisioning is implied.
Pulse · Account governance

Match people to the social roles they hold.

Your identity provider establishes identity, and HR adds employment context. Pulse brings those records alongside collected social access so a joiner, mover or leaver prompts a review of the accounts they can reach.

Inside Pulse / Product demo screens
Pulse product demo: Okta directory identities with directory status, matched assets and access review counts.
Directory identities alongside account access

The Pulse demo shows an Okta directory, an Entra source and people matched to their assets. These are sample records; live syncing is off in the demo.

View full-size screen ↗
Pulse product demo: suspended employee offboarding review showing remaining assets to check and a three-step review process.
The review that follows a directory change

A suspended identity still has assets to check. The review separates confirming the departure, removing access and verifying the platform outcome.

View full-size screen ↗

Aurora Collective is a fictional demo organisation. Displayed counts are sample data, not customer results or integration performance claims.

Approved identity mappings
Corporate email
Match platform identity
HR status
Flag leaver access
Department / Role
Review privilege
Directory + HR context
01

Bring identity and HR context together

Bring context from your approved identity and HR sources, such as Okta, Entra ID, Google Workspace and ADP, into the access review. Compare available identity, department and employment-status information with observed social permissions. Agree the connection route and available fields for each source during setup.

Priya Raman
DirectorySuspendedMeta roleAdmin
Mismatch → Platform owner review
02

Match a person to observed permissions

Compare corporate identity, HR status and role context with the users recorded by each connected business manager. Find leavers still listed as admins, agency access without an active owner and roles that no longer fit the job. Keep unmatched identities visible for investigation.

Close the loop
  1. 01Confirm identity change
  2. 02Review & remove permission
  3. 03Verify on the platform
A finding is open until checked.
03

Make reconciliation a repeatable operation

Revisit recorded platform roles as the estate changes, prioritise mismatches and give the platform owner clear remediation steps. Check an updated platform record before treating an offboarding as complete.

Illustrative Pulse records · Acme is fictional.

Works with Radar

Check public profiles missing from your register.

A campaign, a region or a product team can leave behind a handle nobody registered with IT. Radar scans name variations for accounts associated with your brand. Review dormant and unofficial candidates, establish who owns them, then decide whether they belong in the managed estate or need an enforcement response.

A brand association is a discovery signal. Confirm ownership before adding an account to your official inventory.

100,000+unauthorised accounts flagged for adidas across social platforms.

Source: published handles homepage. adidas-specific Radar discovery result, not an outcome of Pulse identity sync.

Explore Radar
Radar / Inventory candidate
@acme.northRegional campaign account
Brand association
Acme name & imagery
Inventory status
No confirmed official record
Account owner
Needs verification
Confirm owner → Decide management or enforcement
Illustrative discovery signal · Ownership is unconfirmed.
Your access operations toolkit

The records behind each access decision.

  • Identity & HR context

    Compare approved directory and employment records with observed social access. Agree the available sources during setup.

  • Joiner, mover & leaver checks

    Directory and employment context compared with collected social roles, with exceptions ready to review.

  • Unified access inventory

    People, observed roles and the assets they can reach through authorised business connections.

  • Dormant & unmatched identities

    Inactive users and platform identities without a corporate match, surfaced for investigation.

  • Comprehensive risk report

    Findings ranked by severity, with step-by-step remediation for the account owner.

  • Platform-authorised connections

    Connect through each platform’s supported workflow and review its requested permissions before granting access.

From connection to a clear plan

Live in hours

Your full setup, including identity sync, can be live in hours. Agree the available sources, matching rules and review owners, then bring social access into your existing IT process.

  1. 01

    Connect your business managers

    Authorise handles through each platform’s supported connection flow. Requested permissions vary by platform; review them before granting access. No shared passwords or credential store.

  2. 02

    Map your identity and HR records

    Sync your approved identity source and bring employment context into the review. Agree the available fields and matching rules as part of setup.

  3. 03

    Review your first reconciliation

    After full setup, including identity sync, Pulse can generate your first ranked risk report within hours. Review mismatches with the platform owner and verify updated access after remediation. Insights grow as more account and access data is collected.

Brand protection & governance in practice

adidas brought a large social estate into view.

licensed handles identified and aligned in one management suite
250+
social accounts removed in the first phase
9,000+
searches of adidas-related wordmark variants
10M+

Published adidas engagement results across governance and brand protection; these are not Pulse identity-sync or offboarding outcomes.

Read the adidas story
Match identity records to social roles

Check social roles when people leave.

Compare recorded access to connected accounts with your approved directory and HR context, then review the permissions that remain.

Speak to the team